CUSTOMER SUPPORT
We like things to be clear and close.
That is why we want you to ask us the questions you need and that we will be happy to clarify.
Good communication guarantees the quality of management and gives confidence.
Do you have any question?
We are here to help you!
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Send us a WhatsApp:
or send us an email:
RETURNS & EXCHANGES
Contact us to indicate the reason for the return.
We only accept changes due to shipping errors or product defects
to replace it with a new one.
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FREQUENT QUESTIONS
Are they deformed from using it in so many ways?
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No, because of the type of point with which they are made, you can make any of their positions that always returns to its original shape.
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How can they be washed?
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You can wash it directly in the washing machine inside its transport bag. Maximum 30 °. You can also give it a hand wash with cold water and hang it without wringing, they look great.
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What material are they made of?
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They are made with a special "fiber wool" knit (100% Polyester), that is why they are so soft, warm and do not itch.
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Will I know how to perform all those positions?
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Yes of course!
Due to its "tube" shape, all positions are very simple to perform even for the smallest. You can also watch our demonstration videos whenever you want in the " How to use it " section.
How can I track my order?
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As soon as your package is delivered to the Post Office, you will receive an e-mail with your tracking number.
You can enter the website Correo.es , enter the number in the tracking box and check the status of your shipment at all times.
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What are the payment options?
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- Credit card. Pay with the main credit or debit cards.
- PayPal. Pay with the speed and security that this method guarantees.
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What are the shipping options?
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Our shipments are by certified Post with a tracking number.
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- Standard Shipping (3 to 5 business days):
Certified Mail € 5.
FREE buying more than one!
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- Urgent Shipping (24/48 working hours):
Urgent Mail € 11.95 in total.
(FREE on purchases over € 100)
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- International delivery:
€ 12.95 (7 to 10 business days)
(FREE on orders over € 120)
What are the privacy and cookie policies?
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Access our privacy and cookie policies to fully understand our terms